NHIS introduces mobile renewal of cards

Beneficiaries of the National Health Insurance Scheme (NHIS) will from 19 this renew their cards at the comfort of their homes and workplaces without going to any district office through NHIS mobile renewal service.

A subscriber only need to have a requisite amount of money in her or his wallet and send to dedicate short-code*929# for MTN, Vodafone and Airtel-Tigo. The mobile renewal according to the National Health Authority is will be accessible in everywhere in the country were network is available.

The mobile renewal service, the NHIA said be commence after the president officially launch it on December 19. NHIA said it is opting for digital because of the increasing mobile money penetration and the difficulty thousands of their subscribers go through to renew their cards.

The authority is partnering with the International Labor Organization (ILO) impact insurance program funded by Afd for digital renewal of cards. The new renewal innovation NHIA said when commence will send about 22 million massages to its clients on daily bases.

Deputy Cooperate Affaires Director at the NHIA, Oswald Mensah announced this in Tamale at stakeholder’s engagement forum. citizens with Ghana card can also use it to register the NHIS.

NHIA has a total of About 10.5 million) active members as at the end of 2018 and out of the number 37% still queue at their various offices for renewal and other services.

The mobile Mr Oswald explained is to reduce time waste of members and reduce the transportation cost of clients commuting to district offices which is estimated at between 5-7 cedis to NHIS. It is also expected to reduce loss of income of clients and increase NHIS officer’s engagement with beneficiaries.

Already, 300 beneficiaries in the East Mamprusi Municipality and Asuogyaman District have been used in the pilot bases with 100% results, Mr Oswald said.

The authority is therefore urging all healthcare providers to be ready to adapt the digitalization of the renewal of active members.

when new system will reduce operational cost, opening mobile channel for collections, as well as enable beneficiaries of NHIS to demand for more information from the officials about the service he or she receives.

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